Ying Lei*†, Ji Shen, Ei Yang, Xin Zhai. (2025). On the Profitability of Loyalty. Marketing Science.
keywords: pricing, customer loyalty, switching costs, dynamic competition
Yuxin Chen*, Jinzhao Du*†, Ying Lei*. (2025). The Interactions of Price and Customer Reviews and Their Dual Roles in Conveying Quality Information. Marketing Science.
keywords: pricing, signaling, online reviews
Shengya Hua*, Ying Lei*, Xin Zhai†. (2024). Pricing and Capacity Design for Profit-driven and Welfare-driven Healthcare Providers. Production and Operations Management.
keywords: pricing, waiting time, platform design, two-sided markets
Jinzhao Du*, Ying Lei*†. (2022). Information Design of Matching Platforms when User Preferences are Bidimensional. Production and Operations Management.
keywords: information design, platform design, pricing, two-sided matching
Zhongyi Liu*, Mengyu Li, Ying Lei, & Xin Zhai†. (2022). A joint strategy based on ordering and insurance for mitigating the effects of supply chain disruption on risk-averse firms. International Journal of Production Economics.
keywords: pricing, supply chain, risk aversion
Maiju Guo*, Xing Li, Ying Lei†, Qun Li. (2021). The Value of Time: An Empirical Study on a Ride-Sharing Platform. Journal of Marketing Science.
keywords: logistic regression, waiting time, platform
Pricing Under Network Effects (with Hongju Liu, Pradeep Chintagunta). Handbook chapter.
Optimal Pricing with Dynamic In-Consumption Social Interactions. (with Michelle Lu, Ji Shen)
Engineering Privacy Concerns: A Cross-Country Survey Experiment. (with Yu Gao, Juanjuan Meng, Xi Weng, Ruoyan Zhang)